Contact
Contact Us
We're always happy to hear from you! ❤️
At ChezSoofy, every customer holds a special place in our hearts.
For more than 30 years, our passion for creating bags has allowed us to share wonderful moments with women like you. And even today, nothing brings us more joy than receiving your kind messages.
Do you have a question about a bag, your order or delivery? Or would you simply like to leave us a friendly note?
Please don't hesitate to write to us — we'll be delighted to help!
How to reach us?
You can contact us by email at:
Our team will do their best to respond as quickly as possible.
Did you pay with PayPal? This is important!
Did you pay for your order with PayPal and are experiencing an issue with your order, payment or delivery?
We invite you to contact our dedicated PayPal customer support team as soon as possible at:
We kindly ask you to report any issues as quickly as possible. Our specialized PayPal team is here to personally guide you and find a solution tailored to your situation.
To help us assist you quickly and efficiently, please include your order number and a brief description of the issue in your message.
Your satisfaction is always our top priority!
Thank you from the bottom of our hearts for your trust, your kindness and your support. It is thanks to you that our wonderful adventure continues.
With all our love,
The four friends behind ChezSoofy.
